Helios Orbit
Every capability inside Orbit.
18 features, grouped by the job they do — configured for your company by Cold Sun Media rather than handed over as a platform to work out for yourself.
AI & Communication
Every call, text, form, and message answered in seconds — day, night, and mid-storm.
01
Instant Multi-Channel Response
Every lead — phone, text, web form, Facebook, Instagram, or Google Business message — gets a roofing-trained reply in seconds, on the channel the homeowner already chose.
02
Missed-Call Text-Back
The moment a call hits voicemail, the homeowner gets a text instead — so a missed call becomes a conversation rather than a dead end.
03
AI-Assisted Reception
After-hours and overflow calls get answered, qualified, and booked while your crews are still working — so a late-evening storm call turns into a booked inspection.
04
Automated Follow-Up
Estimate reminders, re-engagement sequences for cold leads, and stuck-deal alerts fire on their own — so nothing sits untouched waiting for someone to remember it.
05
Estimate & Proposal Follow-Up
Branded estimates go out same-day with e-sign and deposit collection built in, and follow-up keeps running until the homeowner makes a decision either way.
06
AI Chatbot
A roofing-trained assistant on your website and social pages that answers the homeowner's question, captures the address and damage, and books the inspection — without waiting for anyone to be free.
07
SMS & Email Automation
Text and email sequences that fire on what actually happens in your pipeline — new lead, estimate sent, claim filed, job complete — so the right message goes out without anyone drafting it.
Channels & Reviews
Every platform your customers actually use, worked automatically — and every finished job turned into proof.
01
Google Business Reply
Messages and reviews on your Google Business Profile get answered automatically, so the listing most homeowners judge you by stops looking abandoned.
02
Social DM Automation
Instagram and Facebook Messenger conversations answered automatically and pulled into the pipeline, so the channel your ads run on stops being the one nobody watches.
03
Review Automation
The moment a job wraps, a review request goes out at the right time — turning finished roofs into public proof instead of an afterthought nobody handles.
04
Referral Tracking
Every completed job generates a trackable referral link, so happy homeowners become the next lead source on their own street.
05
Homeowner Nurture
Past customers get seasonal check-ins and maintenance reminders automatically, so they call you first for the next roof, gutter job, or repair.
06
Branded Web Presence
A roofing-ready website and landing pages, branded to your company and connected directly to the same pipeline as everything else.
Operations & Foundation
Pipelines, claims, estimates, and the presence underneath them — all running on rails.
01
Roofing-Built Pipelines
Purpose-built stages for storm damage, insurance claims, residential reroofs, and commercial bids — instead of a generic sales funnel that doesn't fit how roofing works.
02
Appointment Scheduling & Crew Routing
Inspections book straight onto the right crew's calendar by area, with reminders at 24 hours and 1 hour and automatic recovery when someone doesn't show.
03
Insurance Claim Tracking
Every claim tracked stage by stage — inspection, adjuster, supplement, deposit — with reminders at each step, so nothing stalls in an inbox and nothing quietly closes short.
04
Financing Visibility
Financing application status is tracked inside the same pipeline as everything else — approved homeowners move straight to scheduling, with no separate spreadsheet.
05
Compliance Built In
Consent capture, opt-out handling, and messaging registration are handled as part of setup — not left for you to work out later.
None of this is a checklist you work through. Cold Sun Media configures every one of these around how your company already runs, and keeps them running as you grow.
All of it, set up and run for you.
Book a demo and we'll show you these working together on a real pipeline.